Privacy Statement

Pro Fund Me Limited (“Pro Fund Me”) complies with New Zealand’s Privacy Act 2020, which governs the collection, storage, use, and disclosure of personal information, as well as the Unsolicited Electronic Messages Act 2007, New Zealand’s 'anti-spam' legislation.

This Privacy Statement addresses Pro Fund Me’s practices regarding information collected from users of the web properties of Pro Fund Me, including, but not limited to, all main and subdomains of profundme.nz (the “Site”). This Privacy Statement does not cover information-gathering, use, or dissemination practices for information collected through other means, such as phone, postal mail, or other online or offline channels.

This Privacy Statement is incorporated into Pro Fund Me’s Terms of Use for the Site by reference, which you must review and accept.

The Site is not intended for children under 18. We do not knowingly collect personal information from visitors in this age group.

If you have questions about our privacy policies, please contact us at info@profundme.nz or call us at 0800 776 386. By providing your personal information to Pro Fund Me, you signify acceptance of the Terms of Use and agree that Pro Fund Me may collect, use, and disclose your personal information as described.

 

Information We May Collect

Personally Identifiable Information

“Personally identifiable information” refers to any data that can be used to identify you, such as your name, address, phone number, email address, and other details incidental to providing goods or services. We collect this information only when you voluntarily provide it, such as when contacting us with inquiries or signing up for updates on products and services.

Browsing Information and Cookies

When you visit the Site, our web servers may automatically recognize certain non-personal information about you, like your IP address and browser language. The Site also uses cookies, which assign a unique ID to your device, allowing us to offer improved features and service. If you prefer not to have your information used this way, most browsers offer privacy settings such as disabling cookies or using “Do Not Track” options. However, access to certain features or content on the Site may require you to provide some information, including personally identifying details.

 

How We Use Your Information

By providing personally identifiable information, we can better match our services to your interests. Pro Fund Me may use this information to communicate with you, including sending information by email, postal mail, or other means about products, services, promotions, and events. Generally, we use personal information collected on the Site for the specific purpose for which it was provided; to improve or market our products and services; and to meet legal or regulatory requirements. We may also combine information you provide on the Site with data from third parties.

 

How We May Share Your Information

We may share information collected through the Site with affiliated companies and trusted business partners to provide you with the products and services you seek. Pro Fund Me may also disclose data collected through the Site, including personally identifiable information, to trustworthy third parties who may contact you about products and services of interest. Additionally, we may share information with service providers and business partners retained to perform functions on our behalf, such as:

  • Mortgage advisory services;

  • Advertising, marketing, and promotional efforts;

  • Information technology and office services, including website hosting and data processing;

  • Payment processing, fraud protection, and credit risk management; and

  • Legal, accounting, and other professional services.

Pro Fund Me may also disclose data as part of a corporate transaction, such as a merger, acquisition, or asset transfer, in which case customer information may be one of the transferred assets. Your personal information will remain subject to any pre-existing privacy policy unless otherwise agreed.

We reserve the right to disclose information in response to legal requests, such as a subpoena or court order, or as required by a regulatory body.

Managing Your Personal Information and Options

You may use the Site without providing personally identifiable information. If you have signed up for newsletters or promotional emails from Pro Fund Me, you may opt out of receiving these at any time by following the unsubscribe link in our emails or contacting info@profundme.nz. You may also delete your account by emailing info@profundme.nz.

Pro Fund Me will continue to send you non-promotional emails regarding your account, such as payment information or account updates. To learn more about your rights, visit the Department of Internal Affairs at https://www.dia.govt.nz/Spam-NZ-Spam-Law-for-Businesses.

At your request, Pro Fund Me will confirm, correct, update, or remove your personally identifiable information. You may contact us at info@profundme.nz. If you ask us to stop using or sharing your personal information, we will honour your request but may retain records for legal, financial, or technical reasons.

Security

Pro Fund Me values the security of your personally identifiable information. We maintain physical, electronic, and procedural safeguards to protect your data, using secure socket layer (SSL) technology and encryption for internet transactions. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site may contain links to third-party websites, where their privacy practices and policies apply. Pro Fund Me is not responsible for the privacy practices of these websites, and users are encouraged to review these policies.

Updating this Privacy Statement

We reserve the right to modify this Privacy Statement at any time. Please check this page periodically for updates. Continued use of the Site following changes to this Privacy Statement indicates your consent to those changes.

Questions or Concerns

If you have questions or concerns regarding privacy, please contact us at info@profundme.nz. We will make every effort to address your concerns.